Objective
This policy applies to all processing of personal data carried out by Solar Relief Center and aims to inform users regarding the manner in which Solar Relief Center handles the processing of personal data. This includes details of the type of personal data collected, the purposes for processing, and the rights of the user in relation to their personal data.
Contact – How Can I Contact Solar Relief Center?
For any questions about this Privacy Policy, users can contact Solar Relief Center through the following means:
Headquarters: 1309 Coffeen Ave. Suite 1200, Sheridan, WY 82801
Phone: (888) 680-6770
Email: [email protected]
The user may establish direct and effective communication with Solar Relief Center by sending a written message to the provided address or by emailing [email protected].
Processing Identification – How Do We Collect Personal Data?
In compliance with current regulations on the protection of personal data, including the California Privacy Rights Act 2023 (CPRA), Solar Relief Center collects personal data in its possession when the user:
- Completes the forms on www.solarreliefcenter.com (“Site”);
- Subscribes to the newsletter;
- Responds to a survey or completes a web form;
- Completes a printed form;
- Sends an email or communicates by phone, which is then documented in the corresponding forms.
Personal Data Collected – What Personal Data Do We Collect?
Solar Relief Center collects information mainly when visiting our webpage and through the completion of registration forms. The following data is collected:
- Full name
- Email address
- Phone number
As a rule, when personal data is requested to use a service or access certain content, its delivery is not mandatory except for those cases where it is specifically indicated as required for service provision. Users may choose not to provide this information, but it may limit the availability of certain services.
The user declares and guarantees that all the data provided is true and correct and undertakes to keep it updated. Changes may be communicated to Solar Relief Center via the contact information provided above.
Purpose – What Do We Use Personal Data For?
The personal data requested from users will be used for the following purposes:
- To provide our Service and fulfill your requests: We use your information to provide and maintain our Service, process requests, communicate about Service usage or changes, and respond to inquiries.
- Identification and authentication purposes: We use your information to verify your identity when accessing our services or account portals.
- Personalization: We use your information to tailor content, offer location-specific services, and personalize your experience.
- Marketing and promotional purposes: We may use your information to send you newsletters, updates, and information about new features, offers, or events.
- Research and reporting: We use your information to conduct surveys and questionnaires to improve our services.
- To comply with legal obligations: We may use your information to comply with legal requirements, respond to law enforcement, or exercise or defend our rights.
- To protect us and others: We may use your information to investigate, prevent, or take action regarding illegal activities, suspected fraud, or threats to safety.
- Deidentified data: We may deidentify your data in such a way that it cannot be reasonably re-identified and use it for any legally permitted purpose.
How Long Do We Keep Your Data?
Your data will be destroyed or archived when it is no longer strictly necessary for the purposes described above. Personal data will be kept for as long as the business relationship remains in force or until the user requests its deletion. Specific retention periods may apply if required by law.
Confidentiality and Disclosure – Do We Disclose Data to Third Parties?
Solar Relief Center keeps personal data private and confidential and does not use it for purposes other than those listed above. Personal data collected by Solar Relief Center will not be transferred, sold, exchanged, or communicated to third parties without user consent, except when legally required.
Certain employees and service providers who enable Solar Relief Center to operate the Site and fulfill services may access user data. These third parties are obligated to maintain confidentiality and comply with applicable data protection regulations.
How Do We Ensure Data Security?
Solar Relief Center takes appropriate technical and organizational measures to ensure the security, integrity, and confidentiality of the data collected. However, absolute security cannot be guaranteed. Users are advised to take precautions, such as using strong passwords and ensuring their devices are secure.
Your Rights as a Data Subject
Users have the right to access, rectify, cancel, oppose, limit processing, request data portability, and request deletion of their personal data. Users can exercise these rights by emailing [email protected].
If you wish to unsubscribe from commercial communications, please contact us via email or follow the instructions provided in our emails.
Modifications to This Policy
This Privacy Policy may be updated at any time without prior notice. Users are encouraged to review this policy periodically to stay informed about changes. Continued use of the Site constitutes acceptance of the updated terms.